Our return policy is simple: we want our customers to be 100% satisfied with our dental supplies and equipment, so we offer a 100% money-back guarantee within 60 days of purchase.
In the event you need to return an item, contact us at 1-800-331-7993 or firstname.lastname@example.org for a return authorization. You may also fill in our convenient online return form. All returned items must be in a sellable condition (suitable for resale) to receive credit. We do not charge re-stocking fees for in stock items returned within 60 days of the purchase date. We are unable to accept a return of any item more than 60 days beyond the invoice date.
Some products do have a manufacturer restocking fee. Certain items such as large drop-shipped items, special or custom orders will carry the manufacturer’s restocking fee on return. If special conditions apply to the return of an item, you will be informed when the order is placed or confirmed.