Returns & Refunds

Our return policy is simple: we want our customers to be 100% satisfied with our dental supplies and equipment, so we offer a 100% money-back guarantee within 30 days of the purchase.

In the event you need to return an item, contact us at 1-800-331-7993 (952-939-9398 local) or for a return authorization. You may also fill in our convenient online return form. We do not charge re-stocking fees for in stock items returned within 30 days of the purchase date. Some products do have a manufacturer restocking fee.

All returned items must be in a sellable condition (suitable for resale) to receive credit. Certain items such as large drop-shipped items, special or custom orders will carry the manufacturer’s restocking fee on return. If special conditions apply to the return of an item, you will be informed when the order is placed or confirmed. As we are constantly improving & updating our product line, we are unable to accept a return of any item more than one year beyond the invoice date.