Price match and Right Part Guarantee

Two promises on every part we sell. Both apply whether you order online, by phone or by e-mail.

Price match

We match the published price, including shipping, of any authorized U.S. dealer for the identical part number.

HOW IT WORKS
1

Find the identical part number at an authorized U.S. dealer, with a published price.

2

Send us the part number, the dealer and where the price is published, by phone or e-mail.

3

We match that price on your order. Not included: marketplaces (Amazon, eBay, Net32 and similar), auction sites, clearance or closeout items, and obvious pricing errors.

Right Part Guarantee

If a part doesn’t fit your equipment, return it in resalable condition for a full refund.

HOW IT WORKS
1

Not sure it fits? Ask the Tech Desk before you order: describe the problem or send a photo of the old part.

2

If the part doesn’t fit, return it in resalable condition within 60 days of the invoice date.

3

You get a full refund, with no restocking fee on in-stock items.

The fine print

Returns are accepted within 60 days of the invoice date, with no restocking fee on in-stock items. Large drop-shipped items and special or custom orders carry the manufacturer’s restocking fee; you’ll be told when the order is placed or confirmed. Full terms: Returns & Refunds.