Refund policy

Price Match · Right Part · 60-Day Returns

Returns. You can return items within 60 days of the invoice date. Contact us first for a return authorization: 1-800-331-7993 (952-939-9398 local), info@amerdental.com, or our online return form. Returned items must be unused and in resalable condition.

Restocking fees. In-stock items have no restocking fee. Large or drop-shipped items and special orders may carry the manufacturer's restocking fee. If an item has one, it's shown on the product page and we confirm it when you order.

Return shipping. If we sent the wrong part or it arrived damaged, we pay return shipping. For all other returns, return shipping is paid by the customer. Please report damaged items within 5 days of delivery and keep the original packaging.

Refunds. We refund the original payment method within 5 business days of receiving your return.

Sale items. Items bought on SALE are final sale and can't be returned, unless we sent the wrong part or it arrived damaged.